Your business does not need you less. It needs to need you differently.
Founder dependency is not a problem of delegation. It is a problem of routing. Fix the system, not just the person.
Operating Notes
Useful thinking about how growing businesses actually work.
Original observations on operations, systems, automation, applied AI and the friction that makes good businesses harder to run than they should be.
One useful observation. No trend theatre.
Before you automate it, watch someone do it.
The most expensive automations are the ones that faithfully encode a broken process. Observation comes before implementation.
Your AI strategy needs a job to do.
Most businesses that are 'exploring AI' are exploring a solution before they have defined the problem. The work starts with a job description, not a tool selection.
A source of truth is a management decision, not a software feature.
Tool sprawl is a symptom, not the cause. You cannot configure your way to one version of the truth if nobody has decided who owns the data.
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